PRIVACY POLICY

Privacy Policy

Effective date: July 12, 2026. This Privacy Policy explains how H&H Elite Flooring collects, uses, and protects information you provide through our website, contact forms, advertising forms, and related services.

Meta and Facebook lead forms

By clicking Submit, you agree to send your info to H&H Elite Flooring, who agrees to use it according to this Privacy Policy. Facebook may also use it subject to Meta’s Data Policy, including to auto-fill forms for ads.

Information we collect

We may collect your name, phone number, email address, project address, flooring interests, appointment preferences, messages you send to us, and any other information you choose to provide through our website, calls, texts, emails, or advertising forms.

How we use information

H&H Elite Flooring uses submitted information to respond to inquiries, provide estimates, schedule consultations, communicate about flooring services, improve our customer experience, and follow up about projects or offers that may be relevant to you.

Meta advertising and lead forms

If you submit information through a Facebook or Instagram lead ad, your information is sent to H&H Elite Flooring so we can contact you about the request you submitted. Meta may process the information according to its own policies, including Meta’s Data Policy, and may use certain information to help auto-fill forms and improve ad experiences.

Sharing and service providers

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, manage advertising leads, communicate with customers, schedule appointments, or provide business support. We may also disclose information when required by law or to protect our rights.

Retention and security

We keep information for as long as needed to respond to your request, provide services, maintain business records, and comply with legal obligations. We use reasonable safeguards to protect information, but no online or electronic transmission is completely secure.

Your choices

You may ask us to update or delete your contact information, opt out of promotional communications, or stop follow-up messages where required by law. You can also manage certain Meta advertising preferences through your Facebook or Instagram account settings.

Children’s privacy

Our services are intended for homeowners, property managers, and business contacts. We do not knowingly collect personal information from children under 13.

Updates to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the latest version posted on this page.

Contact us

For questions about this Privacy Policy or how your information is used, contact H&H Elite Flooring through the contact options provided on this website.